123.hp.com/envy4500 affordable and sharp

The 123.hp.com/envy4500 printer comes with a low purchase price and provides excellent borderless, laser-quality photo prints. Accomplish printing from anywhere and practically any internet-enabled device such as the smartphone, tablet, and desktop. Stay connected constantly and print even when you are traveling. While the printer is always at hand, you can avail of the HP Printables facility that delivers a range of content directly into your device.

Characteristics and specifications of 123.hp.com/envy4500

  • This print, copy, scan and photo printer provides users with maximum copies of about 50. An Energy Star qualified printer, it measures just 17.52 x 13.17 x 5.04 inches in Width, Depth and Height. Weighing around 12.32 lb. it comes with a monthly duty cycle of at least 1000 pages.

  • Set up the printer to get the first page out in just 19 seconds if you are printing in black and 24 seconds if you are printing in color.Furthermore, if you are printing from a computer on some choice HP Photo papers, then the device prints at a resolution of 4800 x 1200 optimized dpi color. For black the printing resolution, when printing out of the computer, is 1200 x 600 rendered dpi. Using the HP Thermal Inkjet technology, the device also comes with a 5cm wide Hi-Res Mono LCD


The device supports several replacement cartridges such as: HP 61 Tricolor cartridges that provide 165 pages and the HP 61 XL Black Ink Cartridge capable of 480 pages of output. At the outset, the printer uses just two cartridges one for black color and another tricolor cartridge containing a combination of cyan, magenta and yellow. The 123.hp.com/envy4500 printer dye-based and pigment-based colors.

Mobile and other printing

The printer connects to the local Wi-Fi to provide mobile printing using HP ePrint and the Apple AirPrint. There are other additional solutions available as well

Most smartphones and tablets display compatibility with the printer including

  • Android
  • iOS
  • Symbian
  • Blackberry, Windows 8 and RT

With a USB 2.0 port and Wi-Fi 802.11n, the device is compatible to use with several operating systems

  • Windows 7, 8, 8.1, 10
  • Mac OS X v10.6
  • Lion and Mountain Lion
  • Vista,XP SP3 and higher

Initial physical 123.hp.com/envy4500 setup

  1. When you remove the printer from its box, ensure that you place it on a wide flat surface, so that you can visualize its contents completely
  2. You will receive a set of documentation in it including the Quick Start Guide, Instructions for the printer setup, a CD Rom for software and driver downloads (basic) and a power cord
  3. Check for packing tapes in and around the printer and peel all of them off before you begin the 123.hp.com/envy4500 setup procedure
  4. Open the cartridge door to see some cardboard and packing materials placed for protection – remove these as well
  5. Extract all protective sheets and materials from the input and output trays and from the roller behind the printer
  6. Close all the doors and then proceed with the next step

Powering up

Connect the printer with the enclosed power cord directly into an electrical socket on the wall. Make sure you are not using a power strip that might cause disruption, resulting in printer malfunction. Any USB cable should not be connected right now – the installation wizard will prompt you at a particular juncture. Choose your preferences by pressing the arrow keys on the control panel. Down Arrow -> Language -> Choose language -> Ok -> Yes. Down Arrow -> Set Country/Region -> select your region -> Ok -> Yes.


Open the cartridge access door to insert the 123.hp.com/envy4500 ink cartridges. Extract the piece of plastic tape that surround the cartridge and make sure you do not touch the contact points. Before you place the cartridges, check for the respective places within the access area. The side with the nozzles should face the printer; ensure you close the slot lid. You should hear a snap – click once it slides in; this designates suitable placement. After shutting the cartridge access area door instructions will appear on your control panel screen

Printing alignment

Invariably, after ink cartridges’ installation, an alignment page gets printed

Scan this page by placing it on the scanner glass and press OK

When the page is scanned, the alignment of the cartridges is accomplished

Software and drivers (CD Rom)

  • You can obtain the basic software and drivers for the 123.hp.com/envy4500 printer from the enclosed CD Rom
  • Do not connect the USB cable yet into the computer
  • Insert the CD Rom into the disc area on the computer and follow the instructions to run the wizard
  • Now, wait for a prompt from the wizard – when it does connect the USB between the computer and printer
  • A download screen appears with a shortcut on the desktop

Connect to wireless

  • Setup the 123.hp.com/envy4500 printer wirelessly before you proceed with the download of the software and drivers
  • You must possess the SSID and the password prior to connection along with a computer on the same network
  • Even here, you must not connect the USB cable to the computer, yet
  •  Await prompt from the online wizard
  • First, do as follows:
  • Control Panel -> Wireless -> Wireless Screen -> Settings -> Wireless Setup Wizard

Drivers and software (online)

  • Go to 123.hp.com/envy4500 to download the specific driver for your printer
  • Thereafter, click Begin -> Download
  • The HP Easy Start file is downloaded and featured in the downloads bar as well
  • You can directly click on it from the bar or choose to go to the Downloads folder on Windows to find and run the file
  • Choose Full Software and Drivers -> Continue and then follow the prompts that you visualize

Troubleshooting with the HP Print and Scan Doctor

The 123.hp.com/envy4500 Print and Scan Doctor tool has the ability to alleviate several issues

  • A job on the printer is stuck or if the printer seems offline
  • When there are setup issues with the printer
  • Scanning problems are resolved
  • Wireless printing issues are also solved with the tool

Instructions to run the tool

The commands to run the HP Print and Scan Doctor more or less remain the same. Download the HPPSdr.exe file from 123.hp.com/envy4500 and run it. Click on Start -> Printer name -> file not listed -> Retry. The tool will also, at this point, assuage any connection problems that may seem evident. Thereafter, click Printer Updates -> Yes -> Continue and Default Printer -> Yes -> Continue

Set default printer (manually)

If the 123.hp.com/envy4500 printer still seems offline, then you can set the printer to default and connect to wireless manually. For Windows 10, go to Devices -> Printers & Scanners -> uncheck the choice against Let Windows manage my default printer. Open list of printers -> choose your printer’s name -> Manage. Check for Printer Status: Idle if there are multiple printers listed on the screen and then click on Set as Default

Wi-Fi Connection

If the 123.hp.com/envy4500 printer cannot be detected over the Wi-Fi the foremost action you must take is to restart all the devices. This also includes restarting the computer, router and the printer and then try making a fresh connection. After you have put all the devices off, wait for at least 10 seconds before you restart the connectivity process. Connect the power cord to the printer once again and then turn the printer on. Switch the router on and await all the Wi-Fi lights to come on.

Control panel connection

  • Wireless connectivity of the 123.hp.com/envy4500 printer can be accomplished from the control panel as well
  • Use the Wireless Setup Wizard to connect the printer to the network
  • From the control panel choose as follows:
  • Setup icon -> Restore Network Defaults / Restore Network Settings -> Yes
  • Back Arrow -> Wireless Settings -> Wireless Setup Wizard
  • Choose the wireless network name or select Enter New Network Name -> enter Passphrase -> Done
  • A blue light appears on the wireless icon on the printer once the wireless connection is setup

Wireless report

Check if all wireless troubleshooting has been accomplished by printing a wireless report. Go to Wireless -> Network Settings / Setup – if you are using a printer that is equipped with an LCD for the control panel. Otherwise, press Wireless + Information buttons together or press Wireless + Start Copy Black buttons together.


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